Play Core In-App Review API not showing the Review Activity

Petr Nalevka picture Petr Nalevka · Aug 6, 2020 · Viewed 8.9k times · Source

I'm trying to utilize the Review API (Play Core library 1.8.0) from Google which was just released yesterday. See https://developer.android.com/guide/playcore/in-app-review

I followed the troubleshooting section carefully, I made sure the app is downloaded from the internal testing track, my account does not have a review on the app, the app is in the library of that user etc.. I even tried with a completely new account, but every time the com.google.android.finsky.inappreviewdialog.InAppReviewActivity is shown only to immediately disappear.

I'm calling the following code from the onResume() method of my activity:

                reviewManager = ReviewManagerFactory.create(AlarmClock.this);
                Logger.logInfo("Rating: requestReviewFlow() ");
                reviewManager.requestReviewFlow().addOnSuccessListener(new OnSuccessListener<ReviewInfo>() {
                    @Override
                    public void onSuccess(ReviewInfo result) {
                        Logger.logInfo("Rating: launchReviewFlow() ");
                        reviewManager.launchReviewFlow(AlarmClock.this, result).addOnSuccessListener(new OnSuccessListener<Void>() {
                            @Override
                            public void onSuccess(Void result) {
                                Logger.logInfo("Rating: launchReviewFlow() success ");
                            }
                        });
                    }
                });

Both listeners return success.

Here is the log output:

2020-08-06 16:01:29.317 29618-29618/? I/MyApp: [06Aug 16:01:29.317, main]: Rating: requestReviewFlow()
2020-08-06 16:01:29.318 29618-29618/? I/PlayCore: UID: [10409]  PID: [29618] ReviewService : requestInAppReview (com.mypackage)
2020-08-06 16:01:29.320 29618-29774/? I/PlayCore: UID: [10409]  PID: [29618] ReviewService : Initiate binding to the service.
2020-08-06 16:01:30.081 29618-29618/? I/PlayCore: UID: [10409]  PID: [29618] ReviewService : ServiceConnectionImpl.onServiceConnected(ComponentInfo{com.android.vending/com.google.android.finsky.inappreviewservice.InAppReviewService})
***2020-08-06 16:01:30.082 29618-29774/? I/PlayCore: UID: [10409]  PID: [29618] ReviewService : linkToDeath***
2020-08-06 16:01:30.355 29618-29637/? I/PlayCore: UID: [10409]  PID: [29618] OnRequestInstallCallback : onGetLaunchReviewFlowInfo
2020-08-06 16:01:30.355 29618-29774/? I/PlayCore: UID: [10409]  PID: [29618] ReviewService : Unbind from service.
2020-08-06 17:02:21.590 7478-7478/? I/MyApp: [06Aug 17:02:21.590, main]: Rating: launchReviewFlow() 
2020-08-06 17:02:21.630 1511-4316/? I/ActivityTaskManager: START u0 {cmp=com.android.vending/com.google.android.finsky.inappreviewdialog.InAppReviewActivity (has extras)} from uid 10122
2020-08-06 17:02:21.750 7478-7478/? I/MyApp: [06Aug 17:02:21.750, main]: Rating: launchReviewFlow() success 

Anyone had success to make this working? Any tips. Big thanks!

Answer

Prantik Mondal picture Prantik Mondal · Sep 2, 2020

I have raised a issue on google issue tracker regarding this. I also have the same issue.

For more info check this my issue tracking url: https://issuetracker.google.com/issues/167352813