My app got rejected from google play due to some issue with network policy?

Deep Gosalia picture Deep Gosalia · Jun 27, 2016 · Viewed 30.9k times · Source

Following is the message-- and had to reject it because it violates our device and network abuse policy and section 4.4 of the Developer Distribution Agreement. If you submitted an update, the previous version of your app is still live on Google Play.

Here’s how you can submit your app for another review:

Modify your app to make sure it doesn’t access or use a service or API in a manner that violates its terms of service; for example, by enabling background play of YouTube videos. Read through the Device and Network Abuse policy for more details and examples. Make sure your app is compliant with all other policies listed in the Developer Program Policies. Remember that additional enforcement could occur if there are further policy issues with your apps.Sign in to your Developer Console and submit your app.

My app has a button which opens WhatsApp directly from it and also I have included youtube website.

Please tell me whats the problem

Answer

Adrian picture Adrian · Feb 11, 2017

Several times now I've had apps uploaded on the playstore, a few days later, they'll reject it saying, for example, it violates the metadata rules, please read our Metadata rules.

They sent me a link, I clicked on the link and did a search for 'metadata' Nowhere on the page is metadata mentioned.

They must have a very specific reason for rejection, which I'd be happy to correct, if only they'd tell me specifically why it was rejected. Instead, they give some broad, general term, and just tell you you've violated their terms, please all of our terms, and re submit. But they don't tell you specifically what they've rejected the app for.

They must know why they have rejected the app, specifically. But it's like, we've rejected you app, but we're not going to tell you why, you'll have to work it out for yourself. It's like they enjoy having developers wading through pages and pages of requirements to try to work out why they now violate terms and conditions, when yesterday, you were compliant.