SSL certificate is not trusted - on mobile only

android iphone google-chrome ssl certificate
Avi Zloof picture Avi Zloof · Dec 13, 2012 · Viewed 213.3k times · Source

My site is working great over SSL in my desktops (chrome) I have a green lock near the address bar saying "Identity verified"

But using a mobile mobile browser (Chrome/Safari)I see the following message - "The identity of this website has not been verified" and the lock (in chrome near the address bar) has a red x mark on it Any idea why it happens?

Answer

Tas Morf picture Tas Morf · Dec 13, 2012

Put your domain name here: https://www.ssllabs.com/ssltest/analyze.html You should be able to see if there are any issues with your ssl certificate chain. I am guessing that you have SSL chain issues. A short description of the problem is that there's actually a list of certificates on your server (and not only one) and these need to be in the correct order. If they are there but not in the correct order, the website will be fine on desktop browsers (an iOs as well I think), but android is more strict about the order of certificates, and will give an error if the order is incorrect. To fix this you just need to re-order the certificates.

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