Google Play error "Error while retrieving information from server [DF-DFERH-01]"

user922220 picture user922220 · Oct 10, 2012 · Viewed 287.2k times · Source

I'm just finishing a game for android and I'm testing out the in app purchase functions. I'm sending testing using android.test.purchased

It was working fine until a few hours ago. But now when I click the "accept and buy" in google play, the store gives the error.

Google play error "Error while retrieving information from server [DF-DFERH-01]"

Does anyone know what this error means?

Answer

Ehsan Sajjad picture Ehsan Sajjad · Oct 10, 2014

Try this, as it solved in my case on a Samsung mobile phone:

1. Open the "Google Play" app and press the home button to return

2. Go to Settings → Applications → Manage Applications

3. Select the "ALL" tab, Search for "Google Play Store" and press it to open.

4. Press "Force stop"

5. Press "Clear cache"

6. Press "Clear Data"

7. Now Open Play Store and it will work normally.

If the above steps does not help then try the following as well:

1. Go to Settings → Applications → Manage Applications

2. Select the "ALL" tab, Search for "Google Services Framework" and press it to open.

3. Press "Force stop"

4. Press "Clear cache"

5. Press "Clear Data"